TX-NR616 No VIdeo After Update

[mgrenon offline]

I updated my TX-NR616 because after having issues with Netflix and Youtube from my PC. (I think it was a windows driver issue). When I updated via USB, the update completed and when I re-powered the receiver, there was no longer any video from the HDMI out. I tried to re-start the update but now I get ERROR:3-83 and still cannot get video. When I check the firmware revision # it is V:11718 (1171-8110-0500).
Does anyone know how to fix this?

[ForumMod10]

Hello. How long is the HDMI cable between the receiver and the display? Have you tried using "Out Sub"? To switch to sub, please navigate to: Setup -> I/O Assign -> TV/Monitor Out -> Out Sub.

[mgrenon offline]

Cable is 6ft long. Tried set at main, sub and both; neither option works.

[ForumMod10]

Hello. Do any other sources have output to the display?

[mgrenon offline]

None of the hdmi inputs have output to the hdmi connected display. The menu items do not appear on the display and it shows no signal when selecting the display's hdmi input from the A/V receiver.
I have not tried the coax or component inputs as I do not have any devices with these outputs.

[mgrenon offline]

Can you tel me what error 3-83 means? Is there a way to install an older version of firmware?

[ForumMod10]

Hello. Please call 1-800-229-1687 and choose option #3 to speak to an OnkyoUSA representative about this issue.